Shipping

To choose the right size, refer to our detailed size chart available on each product page. If you’re between sizes or unsure, consider selecting the larger size for a more comfortable fit. For further assistance, you can reach out to our customer support team.

We ensure the highest quality standards for all our products. Each item is crafted from premium materials and undergoes thorough quality checks before shipping. For additional peace of mind, customer reviews and product details on our website provide further insights into the quality of our garments.

To maintain the quality and longevity of your garment, follow the care instructions provided on the label. Typically, this involves gentle washing, avoiding harsh detergents, and air drying. For specific care tips, refer to the care guide included with your order or visit our website.

Currently, we do not offer customization services. However, we are constantly updating our product range to include a variety of styles and sizes to suit your preferences. If you have any specific requests or suggestions, please contact our customer support team.

Returns

You can make payments on our website using a variety of methods including credit/debit cards, net banking, and digital wallets. Simply select your preferred payment option during checkout to complete your purchase.

Orders are dispatched on the same day if placed Monday to Saturday, and will be sent out the following Monday if placed on a Sunday. Delivery times vary based on your location, but we strive to ensure you receive your order as quickly as possible. You will receive a confirmation email with estimated delivery details.

Once your order has been dispatched, you will receive an email with tracking details. You can use the tracking number provided to monitor your order's status through our shipping partner’s website. For any urgent inquiries, please contact us at query@divavibes.in.

We partner with reputable logistics companies to ensure your products reach you promptly and in excellent condition. Specific shipping partners may vary based on your location.

If you have received part of your shipment, the remaining items will be sent to you as soon as they are available. You will receive separate tracking information for the remaining products once they are dispatched.

To update your address, size, or phone number for an existing pending order, please contact our customer support team as soon as possible. Reach out to us at query@divavibes.in with your order details, and we will assist you with the changes.

If you wish to exchange your product, please contact our customer support team at query@divavibes.in. Provide your order details and the reason for the exchange. We will guide you through the process and assist with the necessary steps to complete the exchange.

To cancel your order and request a refund, please email our customer support team at query@divavibes.in as soon as possible. Provide your order details, and we will process your cancellation and refund according to our policy.

In case of any other queries, you can always reach out to us at query@thedivavibes.com